Funeral Consumer Guardian Society (Privacy) Policy
This Policy explains the way FCGS collects personal data from you and the purpose for that collection. This Policy is designed to ensure that you are aware of how your personal data is being used and to provide you with choices about that use.
What Data is Being Collected and Why?
By submitting answers, stories, or initiating a live chat, we may send you an email follow-up related to your inquiry or data. You can choose not to receive notifications. We use Google Analytics, Google AdWords Conversion tracker, and other Google services that place cookies on a browser across the website. These cookies help us increase the website’s effectiveness for our visitors. These cookies are set and read by Google. To opt out of Google tracking, please visit this page.
We use Ads remarketing to market our sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.
Sharing with Third Parties
We may use service providers to process the Application Data. These service providers are restricted from using your personal data in any way other than for the service they are providing. There may also be occasion for FCGS to disclose your personal data to third parties if it believes, in its sole discretion, that such disclosure is required by law, to enforce its user agreement or Data Protection (Privacy) Policy, or in connection with a sale or transfer of some or all of the assets in FCGS.
FCGS is concerned with the security of your personal data. Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have signed an agreement to keep information secure and confidential) have access to this information. FCGS is hosted on a private cloud service. For more information regarding Heroku, please visit Heroku.com.
FCGS maintains your data for 90 days after your account is closed due to nonpayment or death. FCGS will delete all data 5 days after account cancellation. A copy of all data will be emailed to the FCGS Member or designated agent before any data is deleted.
Links to Other Websites
Transfer of Data Outside of Your Home Country
Your information may be stored, processed, and accessed in The United States or any other country where FCGS has vendor relationship facilities. By using the Sites, and FCGS services, you consent to the transfer of information outside your country.
How do I make a request for my personal information (Subject Access Request) under the EU General Data Protection Regulation (GDPR)?
The GDPR provides individuals with the right to ask any organization for a copy of the personal data processed about them. To make a request for the personal information we hold about you, please contact us.